Refund Policy

Last Updated: May 23, 2026

We stand by the quality of our edge-compiled tools. Because we provide a fully functional, zero-click Standard Tier completely free of charge, all upgrades to Creator Pro are final.

1. Transparent Testing (Try Before You Buy)

To ensure VeriMedia meets your metadata stripping and copyright licensing needs, we offer the **Standard Tier 100% free of charge, forever**.

2. Strictly No Refunds (All Sales Are Final)

Since you have the ability to thoroughly test all EXIF stripping, metadata purges, and licensing tags on your own hardware before upgrading, we do not offer refunds, exchanges, or cancellations for Creator Pro purchases.

3. Special Exceptions

We only consider refund exceptions under the following extreme circumstances:

• Technical System Malfunction: In the rare event that a purchased license key fails to activate due to database/server-side validation errors, and our technical support desk is unable to resolve the issue or issue a working replacement key within 5 business days of contact.
• Accidental Duplicate Purchases: If you accidentally purchase the Creator Pro tier multiple times in immediate succession, we will gladly refund the duplicate transactions upon verification of the duplicate license keys (which will then be deactivated).

4. Contact Support

If you are experiencing any technical issues activating your license key or have questions about duplicate transactions, please reach out to our dedicated support desk at support [at] verimedia.xyz with your **Order ID**.

5. Chargebacks and Disputes

Opening a chargeback or payment dispute with your bank before reaching out to support will result in the immediate and permanent deactivation of your Creator Pro license key and all associated device seats. We strive to handle all support tickets within 24 hours.

Refund FAQ